Delivery Policy
Last updated: April 02, 2024
Thank you for shopping at zetutor.
The following terms are applicable for any products that You purchased with Us.
Thank you for choosing Zetutor for your math and science tutoring needs. Upon completing your purchase, we will promptly send you an email confirmation containing the necessary details to access your tutoring session(s). This email will be sent to the email address provided during the checkout process.
Should you encounter any difficulties accessing the session link or if you do not receive the confirmation email within a reasonable timeframe, please reach out to us immediately at contact@zetutor.com. Our goal is to ensure a smooth and timely delivery process for all our clients.
Please take note of the following:
1. Immediate Access: If you are directed to start your session immediately upon purchase, clicking on the provided link will signify the delivery of your purchased tutoring session(s).
2. Email Notification: If you receive an email from us with instructions on accessing your session, the receipt of this email will indicate the delivery of your tutoring session(s).
3. Contact within 5 Days: Should you experience any issues accessing your purchased tutoring session(s) or if you fail to receive the email with instructions, it is crucial that you reach out to us within 5 days from the date of your purchase. Failing to do so within this timeframe will lead us to assume that the session(s) have been received, accessed, and delivered to you.
At Zetutor, we are dedicated to providing you with a seamless delivery experience for your tutoring sessions. If you have any further questions or concerns regarding our delivery policy, please feel free to contact us at contact@zetutor.com. We are here to assist you at every step of the process.
Contact Us
If you have any questions about our Returns and Refunds Policy, please contact us:
- By email: contact@zetutor.com